To be truly successful in engaging (and retaining) quality customers, we believe that cheese factories must have one (or more) of the following (in addition to ample samples and a friendly face, of course):
- petting zoo
- viewing platform/window (featuring an assortment of large silver machines that move and industrious-looking people with hair nets)
- toys (well done, Maleny Cheese)
- climbing trees
- photos/info of cheese-making processes, preferable with buttons to press
- free postcards
At Maleny Cheese, on the weekend, I was having a little trouble choosing (surprising?) so I bought a 'picnic' pack (or 3)!
A very important part of this year, for me, is my involvement in a truly life-changing project, "Big Cheese 2013" in which a group of like-minded committed cheesists are engaging in an extended and rigorous cheese-research process.